Committed to protecting your rights

SkillShare has always been committed to protecting your privacy. All information provided to us will remain confidential and protected. It will be used only as outlined below.

What information do we collect?

SkillShare typically asks you for the following information:

Volunteers and supporters:

• Contact information (name, address, email address, telephone numbers)
• Areas of interest
• Professional skill areas
• Curriculum Vitae

Organisations:

• Contact information (name, address, email address, telephone numbers)
• Organisation, sector
• Details of organisation structure, objectives and funding
• Organisation needs
It is your choice how much of this information you provide. All information is held securely.

How do we use this information?

We collect this information to:
• Process project requests and match volunteers to projects
• Maintain accurate details of our supporters' history with the organisation
• Keep our supporters informed about our work
• Help us develop our marketing activities in a cost-effective way

To ensure your privacy is protected, information from your record will not be disclosed or altered unless requested by you. If you wish to allow another person to access your details (e.g. family member, personal assistant) you need to notify SkillShare in writing and we will note this on your record.

At times we use external providers to help us distribute our communications. We ensure these providers have systems in place to keep your personal information confidential and secure.

We use Google Analytics to track visits to our website. We use this information to track the effectiveness of our website. Types of data collected include visits, length of visit, viewed pages and the technical capabilities of our visitors. These statistics will not identify you as an individual. For more information read Google's Privacy Policy.

Please note, in some areas of our website links to other sites can be found. These sites are not controlled by SkillShare and therefore we cannot take responsibility for their content, claims of offer or privacy practices.

Giving you control

• All supporters of SkillShare for whom we have details recorded have the right to ask for a copy of these details at any time.
• Supporters also have the right to update and/or alter their details at any time. Supporters can manage their personal details online via the website user login.
• SkillShare will provide you with the opportunity to opt out of receiving future communications from us.
• Should you have any issues in relation to SkillShare and your privacy, you can raise this with the Oxfam Australia Complaints Officer who will address your concerns promptly and advise you of your rights.

When contacting us, please provide the following information:

• Name
• Email Address
• Telephone number

Maintaining your information:

To access or change your details register for User Login and update your details instantly online.

Alternatively contact our team:

• By email, teamleader@shareyourskills.org
• Telephone on 0414 137 142
• Mail us at SkillShare c/o Oxfam Australia, 132 Leicester Street, Carlton VIC 3053

Questions about privacy:

For further information about the privacy statement use the contacts above or contact the Oxfam Australia Privacy Officer:
• By email, teamleader@shareyourskills.org
• Call 03 9289 9444
• Mail to Privacy Officer, Oxfam Australia, 132 Leicester Street, Carlton VIC 3053

Complaints

To register an issue in relation to the way SkillShare has dealt with your privacy please contact the Oxfam Australia Complaints Officer:
• Email our Complaints Officer
• Call 1800 088 110
• Mail to Complaints Officer, Oxfam Australia, 132 Leicester Street, Carlton VIC 3053